1. Introduction
Welcome to PRC (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, mobile application, and related services (collectively, the “Services”). By using our Services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
2. Account Registration
- You may be required to create an account to place an order or access certain features.
- You must provide accurate and complete information when registering.
- You are responsible for maintaining the confidentiality of your login credentials.
- We reserve the right to suspend or terminate your account for any misuse or violation of these Terms.
3. Products & Orders
- All products, including mobile parts, accessories, and services, are subject to availability.
- We make every effort to ensure product details, descriptions, and images are accurate, but minor variations may occur.
- We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or stock unavailability.
4. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
- Payments must be made using approved methods (e.g., Credit/Debit Cards, UPI, Net Banking, Cash on Delivery).
- By placing an order, you authorize us to charge your selected payment method for the total amount due.
5. Shipping & Delivery
- Shipping charges and estimated delivery times are shown at checkout.
- Delivery times are estimates and may vary due to factors beyond our control.
- Ownership and risk of goods transfer to you upon delivery to your provided address.
6. Returns, Replacements & Refunds
- Returns and refunds are handled according to our Return & Refund Policy.
- Products must be returned in original condition with packaging and invoice.
- Used, damaged, or altered items may not qualify for a refund or replacement.
- Refunds, if approved, are processed to the original payment method within 7–10 business days.
7. Warranty & Repairs
- Products and repair services may carry warranties as specified on the product page or invoice.
- Warranty does not cover physical damage, water damage, or unauthorized repair attempts.
- Repair turnaround times are estimates and may vary depending on availability of parts.
8. Intellectual Property
- All website content, including logos, designs, text, images, and software, is owned by PRC or its licensors.
- Reproduction or redistribution of any content without written permission is strictly prohibited.
9. User Responsibilities
- You agree not to use our Services for unlawful or harmful purposes.
- You must not upload or transmit viruses, malware, or harmful content.
- You shall not attempt to hack, disrupt, or misuse the website’s functionality.
10. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.
- Our total liability, in any case, shall not exceed the total amount paid for the specific order or service in question.
11. Disclaimer
All products and services are provided on an “as is” and “as available” basis. We make no guarantees regarding performance, durability, or fitness for a specific purpose beyond those stated in product descriptions.
12. Changes to the Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Services after such updates constitutes your acceptance of the new Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Phone Repair Center
122 Queen St, St Marys NSW 2760, Australia
Email: service@prcrepair.com.au
Phone: (02) 8678 3298