Note:
All products are shipped directly from our China warehouse — there is no local stock in Australia.
Delivery typically takes 14–21 days, but may be delayed due to customs clearance or courier factors.
Please note that local stores do not handle or have access to these warehouse orders.
For any assistance, contact us via email only.
If your inquiry is regarding a pending order, include your order number in the email comments to ensure faster resolution.
Common queries answered
Frequently asked Questions
You can place an order by adding your desired products to the cart and completing checkout using our secure payment options.
Orders can only be modified or canceled before they are shipped. Please contact our support team as soon as possible.
Yes, we use SSL encryption and secure payment gateways to ensure your data and transactions are completely safe.
Currently, we only ship within Australia. We’re working to expand our shipping locations soon!
Once your order is shipped, you’ll receive an email with a tracking number and link to track your shipment.
Yes, all our mobile parts and accessories are 100% genuine and quality-tested before dispatch.
You can reach us via email at service@prcrepair.com.au or through our contact page.